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Shipping and Delivery

For most locations there is a choice of shipping services. each with different weight limits, delivery speeds and tracking features. Please select from the options displayed.

In Australia


Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact deliver time.

Shipping Method Service Estimated Arrival Date Tracking
Standard Shipping - Parcel Post Australia Post < 20kg 2 - 10 business days Yes
Express Post Parcel Australia Post < 20kg 1 - 5 business days Yes
Ansco Store Pickup Same Business Day N/A

Outside Australia

Shipping Method Service Estimated Arrival Date Tracking
Pack and Track Australia Post < 2kg 3 - 7 business days Yes
Express Post International Australia Post < 20kg 3 - 7 business days Yes
Courier Post International Australia Post < 20kg 2 - 7 business days Yes


About Estimated Arrival Dates


Estimated arrival dates don't apply to:
  • Delivery to PO Boxes and rural areas.
  • Deliveries to non-capital city areas.
  • Items that must be sent by ground shipping: hazardous, flammable and oversize items as noted in the product information.
  • Items that are out of stock at the time of ordering.
Please Note:
  • Some items require a signature for delivery.
  • For shipping related questions, please contact us directly on +61-3-9480-8500.
Packages Do Not Ship from our warehouse on the following Victorian Holidays:
  • New Year's Day
  • Australia Day
  • Labour Day
  • Good Friday
  • Easter Monday
  • ANZAC Day
  • Queen's Birthday
  • Melbourne Cup
  • Christmas Day

Tracking - What stages in the delivery journey are captured?


Tracking descriptions you are likely to see for your chosen delivery service are listed below. These may receive fewer or additional scans during the delivery process.

SERVICE - In Australia

Parcel Post
  1. Accepted by Australia Post
  2. In Transit
  3. Delivered

Express Post
  1. Accepted by Australia Post
  2. In Transit
  3. Delivered

SERVICE - Outside Australia

Pack and Track International (parcel < 2kg)
  1. Accepted by Australia Post
  2. Processed - en-route to final destination
  3. Received and awaiting clearance for delivery
  4. Delivered

Express Post International
  1. Accepted by Australia Post
  2. Delivered

Express Courier International
  1. Accepted by Australia Post
  2. Received and ready for processing
  3. Processed - en-route to final destination
  4. Received and awaiting clearance for delivery
  5. Transferred for delivery processing
  6. Scheduled for delivery
  7. Delivered


Freight is additional and is based on Australia Post charges. Shipping costs can be checked from the shopping basket and will be added at check-out.

Please note that 'In-Store Pickup' is from our Preston, Victoria, Australia Store.

Store Location

12 Water Road
Preston VIC 3072
Australia

T +61 3 9480 8500
E sales@ansco.com.au